Personal Data

• When you use our Service, we may collect the following types of information:
• Name (first and last)
• Email address
• Phone number
• Studio or business information
• Billing address and payment details (handled securely by third-party processors)
• Cookies and usage data

Usage Data

We automatically collect information about how you interact with our Service, including:

• IP address, browser type, and version
• Pages visited, time spent, and actions taken
• Device identifiers and technical diagnostics

Location Data (if enabled)

With your permission, we may use location data for features like time zone adjustments. You can disable this in your device settings at any time.

Usage Data

We use your data to:

• Provide, maintain, and improve our Service
• Process payments and manage subscriptions securely
• Notify you about changes or updates to the Service
• Offer customer support
• Send newsletters, promotions, or product updates (you can opt out anytime)
• Analyze usage trends to improve functionality and security

We use cookies and similar technologies to:

We use your data to:

• Operate essential features of the Service
• Remember user preferences
• Analyze site traffic and user behavior
• Deliver targeted advertisements

You can adjust your cookie preferences in your browser settings. Disabling cookies may affect functionality.

If you are located in the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR):

• Right to Access: You can request a copy of your personal data.
• Right to Rectification: You can correct inaccurate or incomplete data.
• Right to Erasure: You can request deletion of your data, subject to legal obligations.
• Right to Restrict Processing: You can ask us to limit how we use your data.
• Right to Data Portability: You can request your data in a portable format.
• Right to Object:You can object to certain types of data processing, including direct marketing.

To exercise these rights, contact us at info@mysymphony.net. We may require verification of your identity.

We process your data based on your consent, to fulfill a contract, or to comply with legal obligations.

Under the California Consumer Privacy Act (CCPA):

• You have the right to know what personal data we collect and how we use it.
• You can request that we delete your personal data.
• You can opt out of the “sale” of your personal data (note: mySymphony does not sell personal data).
• You have the right to non-discrimination for exercising your privacy rights.

To make a request under CCPA, email us at info@mysymphony.net with “CCPA Request” in the subject line.

We do not sell or rent your personal information to third parties.

We may share your data with:

• Service providers (e.g., payment processors, analytics tools)
• Legal authorities, if required by law
• Buyers, in case of a merger or acquisition (you will be notified in advance)

All third-party partners are contractually obligated to safeguard your data.

We retain personal data only as long as necessary to:

• Provide our Service
• Comply with legal requirements
• Resolve disputes and enforce agreements

Usage data may be retained for a shorter period unless used to improve security or functionality.

Your data may be processed and stored outside your country, including in the United States or Canada. We ensure appropriate safeguards to protect your information in compliance with applicable laws.

We implement reasonable technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure.

Our Service is not directed to individuals under 13 years old. If we discover we have collected personal data from a child, we will delete it immediately.

You may:

• Access or update your personal data in your account settings
• Opt out of marketing communications by clicking “unsubscribe” in our email
• Request data deletion by contacting info@mysymphony.net

We use trusted third-party providers for payments and analytics, including:

• Stripe (https://stripe.com/us/privacy)
• PayPal (https://www.paypal.com/us/webapps/mpp/ua/privacy-full)
• Google Analytics (https://policies.google.com/privacy)

We may update this Privacy Policy from time to time. We will notify you of significant changes via email and post the new version on this page with an updated “Effective Date.”

If you have any questions about this Privacy Policy or your data rights, contact us: 📧 info@mysymphony.net